Sincerely, Kerry Kracht. If the dialog box does not appear, navigate to the location where you saved the downloaded DMG file and double-click it to open the file. If you purchased CS 5. Note: In order to install additional components or reinstall your software after your original installation, you will need access to the original installer DVD or the download from the web. If you are uninstalling subscription software, please note that uninstalling OEM Creative Suite 5.5 Web Premium not cancel or stop your subscription. After the files finish extracting, the installer launches automatically. Creative Suite User Guide. OEM AutoCAD Map 3D 2017 Illustrator again, the UI should be enabled to view 4-byte GB characters in all dialogs managed by Illustrator. If you have Acrobat 8 or earlier installed on your computer, uninstall it before you install Acrobat 9 Pro. Very happy with the outstanding service they provided.